Getting more Value from Corporate Performance Management (CPM) Systems
Abstract: Corporate performance management (CPM) systems have the potential to enable leaders to devolve more decision-making to front line teams while keeping themselves informed and in control. But everything depends on how these systems are used. If it is to reinforce top-down control then little will be gained. But if it is used to empower front line teams then CPM will provide a real source of competitive advantage. This paper looks at these issues and how some organizations are maximizing their value from CPM.