This book resonates very strongly with the Beyond Budgeting Principles and beliefs.
When Vineet Nayar took the helm of HCL Technologies (HLCT) in 2005, the company’s legacy of success was threatened by global shifts in the IT services market that left HCLT struggling to keep up. Five years later the company has become one of the fastest-growing IT services partners in the world. What did HCLT do to effect such a transformation? The secret was to put employees first – customers second, especially those in the value zone. Vineet Nayar describes how the transformation advanced through four phases:
- Mirror Mirror: turning employees’ eyes away from the past and toward a better future
- Trust through transparency: building a culture of trust by opening the books, sharing information and questioning each other
- Inverting the pyramid: making the supporting functions and management accountable to employees
- Recasting the role of the CEO: transforming the company into a self-governing organization by transferring responsibility for change to employees in the value zone
By putting employees first and leveraging the power of social technology, Nayar and his colleagues have created an organization that encourages extraordinary contribution from everyone, every day. If you doubt that it’s possible to turn the pyramid upside down – or wonder whether it’s really necessary – I urge you to read this thoughtful and timely book.
– Gary Hamel
Vineet Nayar has a revolutionary idea – that business relationships are personal relationships, and that a successful company will understand and integrate that philosophy. Nayar’s notion of ‘trust, transparency and the romance of tomorrow’ will rejuvenate the corporate soul.
– Judy McGrath, CEO, MTV
Employees are the heart and soul of every company. Vineet Nayar’s book tells the story of how management can step out of the way to let employees lead – and to let engagement and productivity soar.
– Tony Hsieh, CEO, Zappos.com
To buy go to Amazon.com