Prior to last month’s BBRT Meeting in London, we invited BBRT members to take a short survey to understand how pervasive bureaucracy is within your organization. The survey was developed by Gary Hamel and Michele Zanini at Management Lab as part of their research on the costs of bureaucracy.
Over 80 respondents from the BBRT community participated in the survey, and the results were shared at the BBRT meeting in London. Please find attached a summary of the interesting takeaways.
You can review answers to all the questions by downloading this document.
Understanding how costly bureaucracy is, and the negative behavior it leads to, is an eye-opener to the significant performance potential of most traditionally managed organizations.