Going beyond command and control requires no plan. Who would put increases in sales of 40% or halving operating costs in a plan? Who would throw away their Net-Promoter scores in favour of designing services that knock their customers out? Who would plan for radical improvement in social care, helping everyone who needs it, while cutting costs by dramatic amounts?
Join the Masterclass on Tuesday 20th June, where John Seddon and several of his Vanguard colleagues will explain how big organisations (Aviva, Standard Bank Group, Topdanmark), small ones (Fareham Council, Fiscal Engineers), among many others, have gone beyond command and control. You will be astonished at the profound consequences for revenue, efficiency, customer service and morale.
For more information and to sign up, see here
Vanguard is the official Beyond Budgeting representative in UK & Ireland.